Penthouse Mobile

Customer Support

Are you having problems using any of our services?

Please call 1-888-200-8795 or send us an email to support@mobilepenthouse.com and we will process your request.

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This is a subscription entertainment service where users receive monthly download credits for a monthly fee. Charges will appear on your carrier bill or deducted from your pre-paid balance.*Games not available for Verizon Wireless or T-Mobile customers. Virgin Mobile (wallpapers only), Sprint, Cellular One, T-Mobile, AT&T, and Verizon Wireless subscribers receive 20 download credits for only $9.99 per month until the service is cancelled. Credits may be applied towards wallpaper video, game, screen saver and ringtone downloads dependent upon credit and content availability per device. Downloading a Graphic or Ringtones (Wallpapers, Screensavers & Truetones) will reduce your balance by 2 credit points, whilst downloading a video or game will reduce your credit balance by 3 credit points. A wireless web and SMS enabled (short message service) account is required. Unused credits rollover to the next month and expire after 90 days. The subscription may be cancelled at anytime by texting "STOP" to "25184" from your mobile device. Standard/other message charges apply. You must be at least 18 years of age to subscribe and/or have permission from the wireless account holder. Text HELP to 25184 for help, call 1-888-200-8795 or email support@mobilepenthouse.com. Full program details and Terms of Service are available at www.mobilepenthouse.com. By providing your mobile number you are agreeing to receive new service marketing messages.

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Customer Support